WE ARE HERE WHEN THINGS DON'T GO TO PLAN
As much as we would like everything to work perfectly and never break, that's not how things go from time to time.
Fear not, we are here when things don't work out how we would like. Warranty on our products mean that we will replace or repair against any manufacturing fault during the warranty period.
However warranties don't cover everything so we have compiled a list of things that we make and have listed what each individual warrantyperiod is and what is covered.
The warranty on cricket bats is 12 months from the date of purchase. The warranty covers manufacturing faults.
The warranty does not cover
- Yorker damage
- Use with bowling machine balls
- Use with cheap, hard low quality balls
- Improper use
If your cricket bat breaks within the 12 month period, the bat will be reviewed in a case by case scenrio. If it is determined to be from our fault we will repair first if possible and replace if nessecary.
CRICKET BAT REPAIRS - HANDLE REPLACEMENTS
Handle replacements are warranted for 6 months from the date of replacement.
CRICKET BAT REPAIRS - BROKEN TOES
Broken Toes are warranted for 3 months from the date of repair.